Privacy Policy

1. Overview

Let's Get It Jumping LLC (“we,” “us,” or “our”) respects your privacy and is committed to protecting it through compliance with this Privacy Policy (“Privacy Policy”). This Privacy Policy describes how we collect and use your Personal Information when you visit our website, book bounce house rentals, utilize our services, or interact with our communication forms and SMS text programs.

Please read this Privacy Policy carefully to understand our policies and practices regarding your Personal Information and how we will handle it. If you do not agree with our policies and practices, do not use our Platform or Services. By accessing or using the Platform, you agree and consent to this Privacy Policy.

Let's Get It Jumping LLC may change this Privacy Policy at any time at its discretion. Your continued use of the Platform after we make changes is deemed to be acceptance of and consent to those changes, so please check the Privacy Policy periodically for updates.

2. The Types of Information We Collect About You and How We Collect It

Let's Get It Jumping LLC may collect two types of information from you when you visit our Platform: Personal Information and Non-Personal Information (collectively, Information).

• “Personal Information” refers to data by which you may be personally identified, such as your first and last name, email address, physical address, event location, and mobile telephone number.
• “Non-Personal Information” means data that is about you, but does not identify you specifically, such as technical metrics, browser type, and browser activity collected automatically as you navigate through our site.

We collect Information:

• Directly from you when you provide it to us: When you fill out booking checkout forms, request a quote, subscribe to the Jump Club, submit inquiry forms, or consent to text communications, we ask for information like your name, contact details, event location, and communication preferences.
• From third parties: We may obtain information through trusted corporate partners, event platforms, scheduling providers, and payment processors to complete transactions or enhance services.
• Automatically as you navigate through the Platform: We collect technical details about how you interact with the site through cookies and standard web diagnostics. Kid-fun interactive tools on our site run locally in your browser and do not collect or transmit personal data.

3. How We Use Personal Information & Purposes for Collection

We use Personal Information that we collect about you or that you provide to us for the following purposes:

• For Functionality and Service Delivery: To provide, schedule, deliver, set up, and manage toddler bounce house rentals at your designated event location.
• For Customer Support and Communication: To send order confirmations, delivery schedules, reminders, weather updates, receipts, and respond to customer service requests.
• For Business Operations: To perform accounting, billing, reconciliation, crime or fraud prevention, and fulfill legal compliance obligations.
• For Marketing and Promotional Messages: To send SMS text notifications or Jump Club birthday offers if you explicitly opted in to receive such communications.
• For Statistical and Platform Improvements: To monitor website traffic, diagnose server performance, and maintain a seamless user experience.

4. How We Protect Your Information

We implement administrative, technical, and organizational security measures to protect your Personal Information against risks such as loss, destruction, and unauthorized access, alteration, or disclosure. We require our vendors to apply similar protections. However, no internet transmission or data storage system is 100% secure. If you suspect any unauthorized activity, please contact us immediately.

6. Information From Children (COPPA Compliance)

Our services are designed for parents, event organizers, and adult guardians. We do not knowingly collect, use, or disclose Personal Information from children under 16 years of age (or under 13 under COPPA). If we learn that we have collected Personal Information from a child under 16 without verifiable parental consent, we will take immediate steps to delete that information.

7. Links to Other Websites and Third-Party Services

We are not responsible for the privacy practices of third-party websites, applications, or social media platforms linked to or from our Platform. We encourage you to review the privacy policies of any third-party service you visit.

8. Do Not Track

Some web browsers transmit “Do Not Track” (DNT) signals. At this time, our Platform does not respond to automated DNT signals.

9. Your Legal Rights & State Privacy Disclosures

Depending on your state or jurisdiction of residence (including Virginia's Consumer Data Protection Act - VCDPA), you may have the right to:

• Request access to the Personal Information we hold about you.
• Request corrections or updates to your Personal Information.
• Request deletion of your Personal Information, subject to legal and accounting recordkeeping exceptions.
• Opt out of receiving marketing or promotional communications at any time.